Order Status

Legends

What does it mean when the status of my order changes?

APPROVED Payment has been approved and we will start processing your order soon.
CLEARANCE IN PROGRESS Pending payment verification with our payment gateway
PENDING CLEARANCE The Order is pending cheque payment.
SUSPENDED The payment was not successful. Please check with your credit card issuing bank before re-initiating the payment process.
FULFILLED We are currently working hard to prepare your order for delivery.
DISPATCHED Your order is currently en-route and will reach your recipient soon.
DELIVERED Your recipient has received your Order.
UNDELIVERED We encountered a slight problem in delivering your order. Our Customer Service Team will be in touch with the recipient to arrange for a re-delivery.


 
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